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What is an Opt-Out SMS? How can I stop Opt-Out SMS

Opt-Out SMS is an additional SMS sent to the receiver, notifying the receiver of their right to stop receiving SMS from unwanted sender IDs.It is sent in every 3 months for a particular Sender ID. How to stop this: Provide a signed documentation on your letter head to or , stating that “There will be no complain from any of my client ... Read More »

How to Use Robots.txt

What is the Purpose of the Robots File? When a search engine crawls (indexes) your website, the first thing most of them look for is your robots.txt file. There are some exceptions to this, however. This file tells search engines what they should and should not index (save and make available as search results to the public). It also may ... Read More »

What is a Document Root Folder?

The document root is the folder where the website files for a domain name are stored. Since cPanel allows for multiple domain names (addon domains and subdomains), you need to have a unique folder for each domain. Your primary domain is rooted in the public_html folder. Your addon and subdomain names will be rooted to their own folders inside public_html. ... Read More »

How to Use the Index Manager

Go to cPanel and click Index Manager. Select Web Rootor the domain name or subdomain you want to view.  ClickGo once selected.  (Selecting Web Root will allow you to see all the publicly visible folders on your account.) Click on a folder icon to look inside. Click on a folder name to change it. To disabledirectory indexing, change the setting to “No Indexing”. To enable directory ... Read More »

Index Manager

The Index Manager can stop people from seeing a list of all your files in a folder (the “Index of/” page that appears when you do not have an index.html file.) If a directory on a site does not contain an index file, it will by default simply list every file in that directory in the visitor’s browser. This is ... Read More »

Creating a Forwarder in cPanel:

Creating a Forwarder in cPanel Log into the c Panel. Click Forwarders in the Mail On the Forwarders  page, click Add Forwarder. On the Add a New Forwarder page, fill in the following sections. Below is a brief Description of the options: Option Description Address Type the email address username in the Address to Forward: field, and select the domain from the drop-down box. Destination Type the full email address ... Read More »

What is an Email Forwarder?

Email forwarders allow you to send a copy of an email from one email address to another email address automatically. If you have multiple email addresses for you business one good use for email forwarders to to have all the messages forward to one account. So if you have a,, and email addresses all of them can ... Read More »

User lever filtering

STEP 1: To access the user level filtering menu, click on the User Level Filtering icon on the main screen of your cPanel interface. Step 2: Click on Manage Filters next to the account for which you wish to add filters. Step 3: To add a filter, click on Create a new Filter. Step 4: In the Filter Name field ... Read More »

Account Level Email Filtering

You can setup email filtering rules for all your email accounts easily. You can easily filtered out spam mails before they even reach to your users’ inbox. Step 1 – Login into cPanel. Step 2 – Click “Account Level Filtering” under the “Mail” section. Step 3 – Click “Create a new filter”. Step 4 – cPanel has advised users to ... Read More »

Mailing Lists

Mailing lists allow you to use a single address to send email, newsletters, and other updates to multiple email addresses. To configure specific settings for your mailing list after you create it, click Modify. Step 1 – Login into your server’s cPanel. Step 2 – Go to “Mailing List” from the control panel. Step 3 – Enter the mailing list’s ... Read More »

SSL Protection

Plesk allows you to secure connections to your websites the same way as you did in SBP. That means you can obtain SSL certificates in Server > Tools & Settings > SSL Certificates and assign them to IP addresses in Server > Tools & Settings > IP Addresses. As in SBP, you can assign only one certificate per IP address. ... Read More »

Auto Responders

Auto Responders You can use autoresponders to automatically send a message back to anyone who sends an email to a specified account. Possible scenarios in which you may use autoresponders include when you are on vacation, unavailable, or if you have a generic message that you wish to send from a support email address. Create an Auto Responder To configure ... Read More »

Securing Websites

After you receive an SSL certificate for your website, secure the website with this certificate. To secure a website with an SSL certificate: Log in to the Control Panel and select the subscription that contains the website you want to secure in the Subscriptions menu at the top of the screen. Go to the Websites & Domains and select the ... Read More »

SSL and Shared IP addresses (Windows)

On Windows-based installations, you can secure access to a site with SSL for site owners without having them purchase their own SSL certificate. Websites that employ shared SSL are, in fact, using the certificate shared by another domain. The domain that shares its SSL certificate with others is called master SSL domain. You can pick any website that belongs to ... Read More »

SSL and Shared IP Addresses (Linux)

Parallels Plesk Panel for Linux supports the Server Name Indication (SNI) extension to the Transport Layer Security protocol, which makes it possible to use authentic SSL certificates for sites hosted on shared IP addresses. SNI helps to efficiently use IPv4 resources and provides the following benefits: Providers can run any number of SSL sites with independent certificates on a single ... Read More »

Adding an email forwarder

E-mail forwarding is a service through which e-mail messages are resent from a certain account to another. Example: you have created,, etc. but you would like to have all the e-mails going to one and the same e-mail box, Adding an email forwarder step 1: To access the forwarders menu, click on the Forwarders icon on the ... Read More »


Email Account Forwarders: Forwarders allow you to send a copy of all mail from one email address to another. For example, if you have two different email accounts, and, you could forward to so that you do not need to check both accounts. NOTE: The original address will still receive the forwarded mail. Email Account Forwarder ... Read More »

Apache SpamAssassin

Apache SpamAssassin™ is a mail filter that identifies spam. It is an intelligent email filter that uses a diverse range of tests to identify unsolicited bulk email, more commonly known as spam. These tests examine email headers and content to classify email with advanced statistical methods. More information is available at How to use Spam Assassin SpamAssassin is an ... Read More »

What are MIME Types?

MIME Types tell browsers how to handle specific file extensions. For example, the text/html MIME Types equates to .htm, .html, and .shtml extensions on most servers, telling your browser to interpret all files with those extensions as HTML files. You can alter or add new MIME Types specifically for your site (Note: You cannot alter the system defined MIME Types ... Read More »

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